PRIVACY POLICY

Planeta Media Inc., a company organized under the laws of the State of Florida, with registered address at 3300 NE 191 ST APT 1715, Aventura, FL 33180

Effective date: November 12, 2019

Table of Contents:

  1. Privacy Notice
  2. Information We Collect
  3. Use of Information We Collect
  4. Sharing Information with Third Parties
  5. Sharing What You Watch
  6. Data Subject Rights and Your Choices
  7. Advertising
  8. Your Choices, Including Opt-Out Options
  9. Security and Account Access
  10. Children
  11. Third-Party Access Points, Devices, and Links
  12. Deleting Your Planetapl.tv Account
  13. Applicable Law
  14. Changes to this Privacy Policy
  15. Questions/Contacting Us
  1. Privacy Notice

This Planetapl.tv Privacy Notice applies to your use of www.planetpl.tv. Planetapl.tv values the privacy of users, subscribers, publishers, members, and others who visit and use the Planetapl.tv Services (collectively or individually, “you” or “users”) and wants you to be familiar with how we collect, use, and disclose personal information from and about you. This notice describes our privacy policy. By visiting www.planetpl.tv, setting up your account, or using the Planetapl.tv Services, you are accepting the practices described in this Privacy Notice, to the extent permitted by law.

You may share personal information when using the Planetapl.tv Services. One example is when you provide information about yourself as part of the Planetapl.tv account creation process. Another is when you take certain actions on the Planetapl.tv Services that are public or intended to be public in nature, such as when you broadcast content, participate in a chat room, post profile information, follow a channel, or subscribe to a broadcast channel.

Storage and access to cookies that are set in connection with the Planetapl.tv Services are governed by the Planetapl.tv Cookie Policy ( “Cookie Policy”).

By viewing any Content or otherwise using the Planetapl.tv Services, whether you are a subscriber, other registered user, or a visitor who has not subscribed to or registered for the Planetapl.tv Services, you consent to the collection and use of information from or about you as explained in this Privacy Policy. If you do not consent to the collection and use of information from or about you in accordance with this Privacy Policy, then you may not use the Planetapl.tv Services.

Please note that the website addresses (i.e. URLs) included within this Privacy Policy may not function as hyperlinks on all the Access Points. To view this Privacy Policy with clickable hyperlinks, please visit the Planetapl.tv Website on your computer.

  1. Information We Collect

Planetapl.tv may collect the following information from or about you:

Information You Provide To Us. We collect information you provide to us. For instance, when you register to use the Planetapl.tv Services, we may collect your name, email address, birth date, gender, credit card information, billing address, ZIP code, and other information. In addition, Planetapl.tv may collect information you provide to us when you respond to surveys, set your preferences, contact Planetapl.tv through customer service or by other means, or participate in promotions that Planetapl.tv may offer from time to time.

Automatically Collected Information. We collect information when you use the Planetapl.tv Services or view Planetapl.tv advertising outside of the Planetapl.tv Services. Examples of this information may include your Internet Protocol address (“IP address”), device, browser and software characteristics (such as type and operating system), location (which may include precise location data), activity on the Planetapl.tv Services including information about the videos you view on Planetapl.tv (e.g., show titles and episode names), page views, ad data, referral URLs, network state, device identifiers or other unique identifiers such as advertising identifiers (e.g. “ad-ID” or “IDFA”) and identifiers associated with browser cookies (see our description of “Cookies and Local Storage” below), and carrier information.

Data Collected Through Cookies and Similar Technologies. Like many online services, we use various technologies to collect usage data and store preferences. These technologies are discussed below.

  • Cookies and Local Storage. One technology we use is called a cookie. A cookie is a small data file that is transferred to your computer’s hard disk. We may use both session cookies and persistent cookies to better understand how you interact with the Planetapl.tv Services or Planetapl.tv advertising published outside of the Planetapl.tv Services, to monitor aggregate usage by our users and web traffic routing on the Planetapl.tv Services, and to customize Content and advertising. These uses allow us to improve the Planetapl.tv Services. We may create a unique device or user ID for you and store it in a cookie so we can customize your experience based on your preferences.

We may collect information through other kinds of local storage (also referred to as “Flash cookies”) and HTML5 local storage, including in connection with features such as volume/mute settings for the Video Player. Because these technologies are similar to browser cookies, they are sometimes called “browser cookies,” even though they may be stored in different parts of your computer.

Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. For information about disabling cookies or deleting information contained in Flash cookies, please visit Adobe.com Manage, disable Local Shared Objects. Please note that disabling cookies or deleting information contained in cookies or Flash cookies may interfere with the performance and features of the Planetapl.tv Services, including the Video Player. For example, we may not be able to store your preferences or login information or customize the Content and advertising to your viewing habits.

  • Web Beacons or Pixels. In addition to cookies, we may use other technologies such as web beacons or pixel tags, which can be embedded in web pages, videos, or emails, to collect certain types of information from your browser or device, check whether you have viewed a particular web page, ad, or email message, and determine, among other things, the time and date on which you viewed the Content, the IP address of your computer, and the URL of the web page from which the Content was viewed.
  • Mobile Device Identifiers and Software Development Kits (“SDKs”). We may use or work with third parties including our business partners and service providers who use mobile SDKs to collect information, such as advertising identifiers (e.g., “ad-ID” or “IDFA”) and information related to how mobile devices interact with the Planetapl.tv Services. An SDK is computer code that app developers can include in their apps to enable ads to be shown, data to be collected and related services and functionality to be implemented. A mobile SDK is in effect the mobile app version of a pixel tag or beacon. We may use this technology, for instance, to analyze how you interact with Content and advertisements and to enable analytics or other features through mobile devices.

The use of these various technologies in connection with advertising on the Planetapl.tv Services is explained further below. To learn about opting out of interest-based or online behavioral advertising, please see the information we have provided in Section 7 (“Your Choices, Including Opt-Out Options”).

Account and Profile Data from Third-Party Services. If you choose to log-in, access or otherwise connect to the Planetapl.tv Services, or contact Planetapl.tv, through a third-party service (such as Facebook), we may, for example, collect your user ID and user name associated with that service, as well as any information you make public using that service. We may also collect information you have authorized the service to share with us (such as your user ID, billing information, public profile information, email address, birthday, friends list, pages you have “liked” and other account and profile data).

Third-Party Data. We may collect information about you from other sources, such as data aggregators, public databases, and our business partners. Examples of this may include information (whether identified, de-identified or anonymous, and whether collected online or offline) about your interests, demographic data, purchasing behavior, and your activities online (such as websites visited and advertisements viewed).

We may combine the information we collect from or about you and use it in the manner described in this Privacy Policy or as otherwise permitted by law.

  1. Use of Information We Collect

Use in General. We use the information we collect from or about you in order to help deliver a first-class user experience. Our use of this information may include the following:

  • providing the tv Services;
  • contacting you, including for promotional purposes;
  • customizing the Content and advertising you view and evaluating how well the Content and advertising perform;
  • identifying Content you share;
  • customizing recommendations;
  • conducting research;
  • compiling aggregate data for internal and external business purposes;
  • preventing potentially illegal or harmful activities, including fraud;
  • protecting your and our rights;
  • other uses in accordance with our Terms of Use; and
  • any other purpose that is disclosed to you at the time we collect the information or that is related to a request made by you.

Purposes of information collection. Planetapl.tv uses such information to operate, maintain, enhance, provide, create, and develop all of the features, functionality, and services (new or existing) found on the Planetapl.tv Services; provide security for our websites, products, software, or applications; manage relationships with Planetapl.tv account holders (e.g., Partners, Affiliates), including making or receiving payment; improve users’ experience with Planetapl.tv by providing content recommendations and by delivering content that we hope users will find relevant and interesting, including advertising and marketing messages; allow you to comment on content, and participate in online games, contests, or rewards programs; prevent fraud and abuse; and understand the usage trends of our users.

Use of contact information. We use your email address and/or telephone number to communicate with you, including to notify you of major Planetapl.tv Services updates, for customer service purposes, or to contact you regarding any content that you have posted to or downloaded from the Planetapl.tv Services. If you want to stop receiving notifications by telephone, reply STOP to any text message from us. Note that we may still send you additional informational or transactional notifications.

Use of information for promotions. Planetapl.tv may periodically send promotional materials or notifications to you related to the Planetapl.tv Services. If you want to stop receiving promotional materials, you can go to your account settings once you have logged in to the Planetapl.tv Services or follow the unsubscribe instructions at the bottom of any email from us. If you have installed a mobile app and you wish to stop receiving push notifications, you can change the settings either on your mobile device or through the app.

Legal requirements of information collection. In certain cases, we have a legal obligation to collect and process your personal information (such as our obligation to share data with tax authorities).

Planetapl.tv will rely on legal grounds to process your personal information to the extent permitted by applicable law, which may include, without limitation:  to honor contractual commitments, to take steps in anticipation of entering into contract, to fulfill legal obligations, your consent, and legitimate interests of Planetapl.tv.

Consent requirement. We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.

  1. Sharing Information with Third Parties

We disclose such information to service providers working on our behalf, such as, to: provide website hosting, maintenance, and security services; fulfil orders; conduct data analysis and create reports; offer certain functionality; or assist Planetapl.tv in improving the Planetapl.tv Services and creating new services and features. We require that these parties process such information in compliance with this Privacy Notice, we authorize them to use the information only for the purposes for which it is provided to them, and we require them to use reasonable confidentiality measures. We may share information collected from or about you with third parties as explained further below, including business partners, social networking services, service providers, advertisers, and other companies that are not affiliated with Planetapl.tv.

Business Partners. We work with a number of business partners who help us offer the Planetapl.tv Services, including, for example, our content programmers, distributors, and corporate owners. We may share information collected from or about you with such business partners.

Social Networking Services. When you choose to share information with social networking services about your activities on the Planetapl.tv Services, including shows you watch or like on Planetapl.tv, information about you and your activities will be shared with that social network.

Service Providers. We may share the information collected from or about you with companies that provide services to us and our business partners, including companies that assist with payment processing, analytics, data processing and management (e.g., to facilitate our targeted advertising and marketing efforts), account management, hosting, customer and technical support, marketing (e.g., email, online or direct mail communications) and other services.

Your Browsers and Devices. We may work with service providers who use information collected from or about you to help us identify the browsers and devices you use for various purposes, including for targeted advertising, analytics, attribution, and measurement purposes. For example, these service providers (along with Planetapl.tv) may use your activity on one browser or device to serve you with more tailored advertising on another browser or device. In connection with your use of browsers and devices, please note that certain opt out choices you have as described in Section 7 (“Your Choices, Including Opt-Out Options”) apply only to the specific browser or device from which you opt out.

Advertisers and Advertising-Related Service Providers. We may share the information collected from or about you in encrypted, aggregated, or de-identified forms with advertisers and service providers that perform advertising-related services for us and our business partners in order to tailor advertisements, measure and improve advertising effectiveness, and enable other enhancements. This information includes your use of the Planetapl.tv Services, websites you visited, advertisements you viewed, and your other activities online.

Audience Measurement Providers. Our business partners, such as content programmers, as well as our advertisers, seek to measure the performance of their creative material across many platforms, including the Planetapl.tv Services. Accordingly, Planetapl.tv may permit the use of third-party measurement software that enables third parties to include your viewing on the Planetapl.tv Services in calculating measurement statistics such as TV Ratings.

Third Parties When Required By Law or When Necessary to Protect Your or Our Rights. In some instances, we may disclose information from or about you without providing you a choice. For example, we may disclose your information in the following ways: to protect the legal rights of Planetapl.tv and our affiliates or partners, and each of our respective equity holders, directors, officers, employees, agents, and business partners; to protect the safety and security of users of the Planetapl.tv Services or third parties; to enforce our Terms of Use; to protect against fraud; for risk management purposes; and to comply with or respond to the law or legal process or a request for cooperation by a government entity, whether or not legally required. If you notify us that you believe your legal rights have been violated by Planetapl.tv or another user of the Planetapl.tv Services, we may provide the information that you provide to us to others to the extent that we believe it is necessary to evaluate and respond to your complaint.

Third Parties in Connection with Certain Transactions. If we sell all or part of our business, make a transfer of assets, or otherwise might be involved in a change of control transaction, or in the event of bankruptcy, we may transfer information from or about you to one or more third parties as part of the transaction, including the due diligence process.

Parties with Your Consent or When You Otherwise Choose to Share. In addition to the sharing described in this Privacy Policy, we may share any information from or about you with any party when we have your consent or when you otherwise choose to share such information, including as set forth below in Section 5 (“Sharing What You Watch”). Also, certain functions within the Planetapl.tv Services may give you the option to share information about your activities on the Planetapl.tv Services, for example, by email, text message, social networking, or other sharing function.

  1. Sharing What You Watch

We may ask for your consent to Planetapl.tv sharing information about the videos you view on Planetapl.tv (e.g., show titles and episode names) (“Viewing Information”) together with your personal information that we may collect (e.g., name, address, email address, and precise location data) with our content programmers, service providers, and other third parties set forth in Section 4 (“Sharing Information with Third Parties”). This information may help Planetapl.tv or these third parties personalize your experience by providing you with more tailored content, features, and ads on Planetapl.tv as well as on other platforms and services. To learn how to view or change your consent preference, please see the information we have provided in Section 8 (“Your Choices, Including Opt-Out Options”). For clarity, even if you have not consented to Planetapl.tv sharing Viewing Information together with your personal information, we may still share information collected from or about you as otherwise permitted in this Privacy Policy. For example, we may still share Viewing Information together with account or device information that does not personally identify you (such as IP address and advertising identifiers). 

  1. Data Subject Rights and Your Choices

You may decline to share certain information with Planetapl.tv, in which case Planetapl.tv may not be able to provide to you some of the features and functionality found on the Planetapl.tv Services. If you have created a Planetapl.tv Services account, depending on the service, you may be able to update your profile information and preferences or disable your account by logging in and going to the settings page — for example, www.planetapl.tv. To learn more about how you can exercise your privacy choices, click here. For other requests to review, update, delete, or otherwise limit Planetapl.tv use of information that you have provided directly to Planetapl.tv, you may contact info@planetapl.tv. In your request, please include your email address, name, address, and telephone number and specify all relevant background. To protect your privacy and security, we may take steps to verify your identity before granting you access or making corrections to your information. You are responsible for maintaining the secrecy of your unique password and account information at all times.

Residents of the European Economic Area (“EEA”), can exercise certain data subject rights available to them under applicable data protection laws. We will comply with requests to exercise these rights in accordance with applicable law. Please note that in some circumstances, we may need to keep processing your information for certain legitimate interests or to comply with a legal obligation.

If these rights apply to you, they may permit you to request that we:

  • Obtain access to or a copy of certain personal information we hold about you
  • Prevent the processing of your personal information for direct marketing purposes (including any direct marketing processing based on profiling)
  • Update personal information that is out of date or incorrect
  • Delete certain personal information we hold about you
  • Restrict the way that we process and disclose specific personal information about you
  • Transfer your personal information to a third-party provider of services
  • Revoke consent that you previously provided for the processing of your personal information
  1. Advertising

We advertise Planetapl.tv both on the Planetapl.tv Services as well as on other platforms and services. We also display advertisements from other companies on the Planetapl.tv Services, often enabling users to interact with the advertisements or click through to websites or other properties owned or operated by other companies. This section provides additional information about the collection and use of information from or about you in connection with such advertising.

Use of Cookies and Similar Technology in Third-Party Advertising. Advertisers, advertising technology companies, and service providers that perform advertising-related services for Planetapl.tv and our business partners may use cookies and similar technologies (including for example those described in Section 2 (“Information We Collect”)) to collect information from or about you through the Planetapl.tv Services in order to tailor advertisements, measure advertising effectiveness, and enable other enhancements. This information may relate to your use of the Planetapl.tv Services, websites you visited, advertisements you viewed, and your other activities online. Advertising that is based on information collected from or about you across websites, applications and other platforms over time is known as interest-based or online behavioral advertising.

Viewing Ads. When you view an advertisement, whether or not you click on it, or when you interact with an advertisement, the advertiser, advertising technology companies, and service providers that perform advertising-related services for us and our business partners may collect some information from or about you. The information practices of these third parties are governed by their own privacy policies and are not governed by this Privacy Policy. Please be aware that Planetapl.tv does not notify you when you have chosen to click through to another website or property when using the Planetapl.tv Services. We recommend that you familiarize yourself with the privacy policies of such websites or properties to determine how they use or share any information they separately collect from you.

To learn about opting out of interest-based or online behavioral advertising, please see the information we have provided in Section 8 (“Your Choices, Including Opt-Out Options”).

  1. Your Choices, Including Opt-Out Options

You have the following choices regarding how we and third parties use certain information collected from or about you:

Opt-Out from Promotional Communications.

  • You may opt out of receiving promotional communications from tv by accessing your account and clicking on “Manage Email Notifications.” You may also opt out of certain promotional communications by clicking the “unsubscribe” link in a particular promotional communication. Please note that you cannot opt out from receiving all communications from Planetapl.tv, including administrative messages, service announcements, and messages regarding the terms and conditions of your account because those may contain important information.
  • You can choose to receive push notifications from tv on your device. If you do not wish to receive push notifications, you can use your device’s settings to turn them off.

Opt-Out Options for Third-Party Online Behavioral or Interest-Based Advertising on Websites (including Mobile Websites).

  • Some of the third parties that collect information from or about you on the tv Services in order to provide more relevant advertising to you on websites participate in the DAA Self-Regulatory Program for Online Behavioral Advertising. This program offers a centralized location where users can make choices about the use of their information for online behavioral advertising. To learn more and to make choices about the use of your information for online behavioral advertising on websites, please visit the Digital Advertising Alliance WebChoices tool. Please note that if you opt out of online behavioral advertising using this method, this opt-out will only apply to the specific browser or device from which you opt out.
  • In addition, some of the advertisers, advertising technology companies, and service providers that perform advertising-related services for us and our business partners may be members of the Network Advertising Initiative (“NAI”), a cooperative of online marketing companies that offers a centralized tool for opting out of interest-based advertising delivered by each of its member companies. If you would like to obtain more information about interest-based advertising and the NAI and make choices about their members’ use of information from or about you on websites, please visit the NAI’s opt-out of interest-based advertising page. Please note that if you opt out of interest-based advertising using this method, this opt-out will only apply to the specific browser or device from which you opt out.
  • tv also offers its users the ability to make choices about the use of their information for ad targeting on websites. To learn more and exercise your opt-out choices on Planetapl.tv, please visit the “About Ads” link at the bottom of the Planetapl.tv Site.
  • There is currently no consensus among industry participants as to what “Do Not Track” means and how to respond to “Do Not Track” browser signals. As such, we do not respond to such signals. Instead, to opt-out of website-based third-party interest-based or online behavioral advertising, please exercise one of the choices listed above.

Options for Sharing What You Watch

  • As set forth in Section 5 (“Sharing What You Watch”), we may ask for your consent to tv sharing your Viewing Information together with your personal information with our content programmers, service providers, and other third parties. 
  1. Security and Account Access

Planetapl.tv uses a variety of managerial, technical, and physical measures to protect the integrity and security of your information. These measures may vary based on the sensitivity of your information. However, no security precautions or systems can be completely secure. We cannot ensure or warrant the security of any information you transmit to Planetapl.tv, and you do so at your own risk. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

We use a variety of physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, and modification. For example, we take steps to limit access to sensitive information from or about you to those Planetapl.tv employees, agents, and contractors who have a legitimate business reason to access such information. We also use measures like encryption and hashing to help protect sensitive information when in transmission.

Despite these efforts, please note that there is always a possibility that a breach in data transmission or storage may occur. We want you to feel confident in our security when using the Planetapl.tv Services, but we cannot guarantee the security of any information from or about you 100% of the time. Please refer to the U.S. Federal Trade Commission’s website for information on how to protect yourself from identity theft.

Please note that if you allow others to use your account, they may be able to view information about your account, including information about the videos you view and your email address.

  1. Children

Protecting the privacy of young children is especially important. For that reason, Planetapl.tv does not knowingly collect or maintain personal information (as defined by the United States Children’s Online Privacy Protection Act) from persons under 13 years-of-age. If Planetapl.tv learns that personal information of persons under 13 has been collected on or through the Planetapl.tv Services, Planetapl.tv will take appropriate steps to delete this information.

If you are the parent or legal guardian of a child under 13 who has become a Planetapl.tv Services member, then please contact Planetapl.tv at info@planetapl.tv to have that child’s account terminated and personal information deleted.

For residents of the EEA, where processing of personal information is based on consent, Planetapl.tv will not knowingly engage in that processing for users under the age of consent established by applicable data protection law. If we learn that we are engaged in that processing with such users, we will halt such processing and will take reasonable measures to promptly remove applicable information from our records.

  1. Third-Party Access Points, Devices, and Links

Тhe Planetapl.tv Services may be provided through third-party websites, applications and other means of access operated by other companies (collectively, “Third-Party Access Points”). For example, you can access the Planetapl.tv Services through websites of our distributors. In addition, you may launch a Third-Party Access Point using various devices such as mobile devices and Living Room Devices. The Planetapl.tv Services also may contain links to third-party websites or applications. None of these Third-Party Access Points, devices, websites or applications are operated by us, even if they contain our name or logo, and we are not responsible for the privacy practices of their operators. Accordingly, we recommend that you review their privacy policies.

  1. Changes to this Privacy Policy

From time to time, we may revise this Privacy Policy to reflect changes in the law or the Planetapl.tv Services or for other reasons. Therefore, it is important to check the effective date posted at the top of the Privacy Policy each time you visit the Planetapl.tv Site or use any of the Planetapl.tv Services to ensure you are familiar with our most updated policies and practices. If we make any material change to this Privacy Policy, we will notify you by posting a notice on the Planetapl.tv Site. If you are a registered user, we will also send an email to the email address that you most recently provided to us prior to the material change taking effect. Accordingly, please keep your account information, including email address, updated. Any material change to this Privacy Policy will be effective automatically 30 days after the revised Privacy Policy is first posted or, for users who register or otherwise provide opt-in consent during this 30-day period, at the time of registration or consent, as applicable.

  1. Questions/Contacting Us

At Planetapl.tv, we expect that our first-class customer support team will be able to resolve most issues you may have using the Planetapl.tv Services. You can find answers to frequently asked questions or contact our customer support team by going to our help center. In addition, if you have any questions regarding this Privacy Policy, you may email us at info@planetapl.tv.